Outsourcing Consultation Services
Global guides client organizations in navigating the complicated outsourcing landscape to reach the best sourcing decisions, and our seasoned experts position your company to execute the most successful vendor selection process, change in strategy, or renegotiation. Global has helped to develop RFI/RFP documentation, analyze current contracts, negotiate service termination and service moves, and re-establish in-house operations. We offer both onsite facilitation and negotiation assistance domestically and internationally to help with vendor discussions that can often become a slippery slope for first-time or even experienced organizations embarking on an outsourcing program. Global’s clients receive real cost data from top-performing organizations with which they negotiate, rather than starting from their current costs that are often significantly higher than best in class. We provide clients with trusted assistance and strategic guidance depending on their unique situation and needs.
New Contracts:
-Outsourcing Decision Process
-Internal Preparation for Outsourcing-RFI/RFP Preparation and Review
-Vendor Selection
-Negotiation
-Governance Review
-Contract Finalization
-Service Transition
Renegotiation or Existing Contract Measurement:
-Review of Outsourcing Business Objectives
-Comparison of Actual Costs and SLAs to Industry
-Facilitation of Improvement Plan
-RFI/RFP Preparation and Review (if necessary)
-Renegotiation or Service Movement (if necessary)
-Contract Update Finalization
Ongoing Outsourcing Support:
-Scenario Modeling for In-house Delivery
-Re-tooling of Internal Skillsets for Sourcing Management
-Comparisons of Service Levels, Costs, and Customer Perceptions for Outsourced and In-house Delivered Services.
