IT Communication and Finance Services- Product Management, Service Catalog & IT Chargeback Assistance

Global introduces best practices from world-class clients to your organization that maximizes IT and business alignment. Global also consults with clients to customize chargeback methodologies which provide the appropriate level of transparency to IT consumers. Our expert analysis optimizes Service Catalogs promoting clear communication with business unity and end users. Because of our holistic approach to IT Product and Service management, your organization will be able to concentrate your IT efforts to deliver value with the minimum amount of overhead or unnecessary tool use.

 

Global guides clients through a number of activities including:

-Service Catalog Formulation

-Comparison of Service Catalog Documentation, Layout, and Communication Media

-Analysis of Chargeback or Cost Recovery Methodology and Alignment to IT Goals and Values

-Analysis of Product Management Organizational Structure

-Revisions to Internal Documentation

-Assistance In Development of Service Taxonomies for Tool Implementation

-Brokering of Internal Discussions Concerning Product Management and Service Delivery Strategy

-Facilitation of Discussions with External Organizations Utilizing Success-based Practices